Contact forms are important\u2014and probably more important than you\u2019d guess for securing leads. After browsing your website, filling out a contact form is the easiest way for a potential customer to get in contact with you. Not everyone likes to talk on the phone or simply doesn\u2019t have the time\u2014so contact forms give them convenient access to your business. But, do you know the difference between a good contact form and a poor contact form? Here\u2019s how to improve your contact form for the best user experience (and to secure more leads for your rehab center!).<\/p>\n\n\n\n
Yes, absolutely. Even if you have an email address or phone number prominently listed on your website, a contact form is essential. You\u2019ll be able to better track potential leads, filter out real leads from spam, and keep your system organized. Also, contact forms are fairly standard practice for website developers. Don\u2019t have a contact form on your rehab center site? We\u2019re Beyond Blue Media\u2014located near Denver\u2014and we can help!<\/p>\n\n\n\n
Website user experience is all about understanding your customers and how they interact with your website\u2014and psychology plays a major part in gathering leads. You\u2019ll want to be careful with the language you use in your contact form. Good contact forms should include: <\/p>\n\n\n\n
That\u2019s it. Unless you have another pressing question you need answered up-front, don\u2019t add too much to the contact form. Requesting too much information now will only encourage your users to forfeit your contact form before submitting. Remember, you can always follow up once you have their email address to ask for more information!<\/p>\n\n\n\n
No. Users, even in 2019, can be super concerned with privacy. Adding a phone number feels invasive\u2014and no one likes spam calls. Even if you don\u2019t plan to use the phone number to spam users with annoying sales pitches, adding this field to a contact form can scare away potential leads. <\/p>\n\n\n\n
When it comes to turning website leads into patients, we can\u2019t answer the phone for your team, but we can get you pretty darn close. As a full-service digital marketing agency serving Denver<\/a> and the surrounding areas, we can ramp up your digital marketing and turn your website and social media into lead-generation machines. <\/p>\n\n\n\n